FAQs


Ideal Meals is driven by smart food and a healthy lifestyle. We also strive to grow the communities and neighborhoods we feed. From donating food to partnering with local charities, Ideal Meals is active in building a healthy community.

Our containers will biodegrade completely, quickly and safely. We offer the most durable, aesthetically pleasing green packaging available on the market. Our packaging is composed of annually renewable, wild-harvested plant fibers such as bulrush & bamboo.

For best results we suggest heating your food in a conventional oven or toaster oven. We have chosen packaging that is geared towards oven use. You simply remove the recyclable sleeve from the packaging and place the entire package in the oven at 350 degrees for 10 – 15 minutes. However, if you are in a pinch and need to save time simply remove the recyclable sleeve and toss the package in the microwave anywhere from 1:30 – 2 min.

Not at this time. This is just one of the many steps we have taken that gives you the freedom to choose what you want! We do not lock you into any sort of plan. Pay as you go!

If you feel you have missed a delivery please call (855) 793-meal or email info@idealmeals.com and a customer service representative will contact you within 24 hours. Please do not relay any delivery or customer service related questions to your driver. All inquiries and instructions must be relayed through customer service.

Use our super easy online website to get signed up or call our customer service specialist at (855) 793-MEAL. All online orders receive a confirmation email upon checking out.

You can edit or make changes to your account simply by signing into your account and going to your settings. It’s that simple! Change your address, phone number billing information!

We accept the major credit cards (Visa, MasterCard, Discover and American Express.)

When it comes to the health of our family, friends & clients we take no shortcuts. We believe that food is meant to be grown and nurtured. Our scratch kitchen is stocked with non-GMO, organic produce, grains and spices free of preservatives, chemicals and fillers. No “frankenfood!” All of our proteins are antibiotic & hormone free, humanely raised and delivered fresh never frozen. We take great pride in a menu that caters to nearly every food preference with a variety of gluten-free, paleo, vegetarian and vegan offerings.

Absolutely! Our menu has a wide variety of gluten free, vegan and vegetarian items to choose. Choose from the snacks, sides or the by the pound menu!

We truly believe in the benefit of eating organic. Everything from our fresh herbs, spices, produce, grains, vegetables, and sauces are organic. Our protein is all Antibiotic and hormone free.

All of our FDA- compliant nutritional facts labels are found on our website. Click the item you wish to see the facts on and viola!
www.idealmeals.com.

All of our food is free of preservatives and is at your doorstep within a couple hours of being prepared. We suggest eating our food within 3 days and our snack balls up to 2 weeks!

Never! Our meals are cooked fresh and delivered to your doorstep 3 times a week……But if you wish to freeze them go ahead!

Our mission is to provide you with the healthiest ingredients for a balanced diet.

Our meals are not designed for people with special dietary restrictions or food allergies.

Please consult your physician or health care provider if you have concerns.

We deliver Sunday evenings, Tuesday Evenings & Thursday evenings between the hours of 5:30 pm – 10:30 pm. You will receive a text message when your food has arrived. Your food will arrive in an Ideal meals cooler bag on your doorstep.

Please leave the Ideal Meals cooler bag out with the ice packs so our driver can exchange them on next delivery. This helps us cut down on waste! 🙂

Yes, each delivery day is $8.25.