FAQs


Simply sign up or call us at (855) 793-MEAL. All online orders receive a confirmation email upon checking out.

We’re a community, driven by smart food and a healthy lifestyle. We also strive to grow the communities and neighborhoods we feed. From donating food to partnering with local charities, Ideal Meals is active in building a healthy community.

Our containers will biodegrade completely, quickly and safely. We offer the most durable, aesthetically pleasing green packaging available on the market. Our packaging is composed of annually renewable, wild-harvested plant fibers such as bulrush and bamboo.

You simply remove the recyclable bamboo sleeve and top from the packaging and heat up.

  • Microwave 1:30–2:00 mins
  • Oven 350° for 10–15 mins

If you feel you have missed a delivery please call (855) 793-meal or email info@ideal-meals-new.flywheelsites.com and a customer service representative will contact you within 24 hours. Please do not relay any delivery or customer service related questions to your driver. All inquiries and instructions must be relayed through customer service.

Yes, each delivery day is $5.

We currently service Lake Worth to Ft. Lauderdale. Do we not service your area? Tell us where you live! info@ideal-meals-new.flywheelsites.com

After signing up, you can visit your account page to view settings. It’s that simple! Change your address, phone number, or payments!

We accept:

  • Visa
  • MasterCard
  • American Express
  • Discover

When it comes to the health of our family, friends & clients we take no shortcuts. We believe that food is meant to be grown and nurtured. Our scratch kitchen is stocked with non-GMO, organic produce, grains and spices free of preservatives, chemicals, and fillers. No “frankenfood!” All of our proteins are antibiotic & hormone free, humanely raised and delivered fresh never frozen. Our seafood is also, delivered whole & broken down by our highly trained chefs. We take great pride in a menu that caters to nearly every food preference with a variety of gluten-free, paleo, vegetarian and vegan offerings.

All of our FDA- compliant nutritional facts are found on each product page. Anytime you click on a meal you can view the nutritional information to see the facts label, ingredients, and allergens for that specific meal.

Never! Our meals are cooked fresh and delivered to your doorstep up to 3 times a week.

Our mission is to provide you with the healthiest & cleanest ingredients. Our meals are not designed for people with special dietary restrictions or food allergies. Please consult your physician or healthcare provider if you have concerns.

We deliver Sunday evenings, Tuesday Evenings & Thursday evenings between the hours of 5:30 pm–10:30 pm. You will receive notification when your food has arrived. Your food will arrive in an Ideal meals cooler bag with sweat-proof ice packs on your doorstep.

Please leave the Ideal Meals cooler bag out with the ice packs so our driver can exchange them on next delivery. This helps us cut down on waste! ?