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Frequently Asked Questions

Is there a delivery fee?

Yes. Based on your delivery location our delivery rates range from $9.99 - $19.99.

What area does Ideal Meals service?

We currently service West Palm Beach to Miami. Do we not service your area? Tell us where you live!

What if I live in a gated community?

If you live in a gated community you will need to provide this information which you can enter/edit in your account under settings. It is the client's responsibility to provide us with this info to gain access.

How do I heat my meals?

For best results we suggest heating your food in a conventional oven or microwave. You simply remove the lid from the packaging and place the container in the oven at 350 degrees for 10-12 minutes. However, if you are in a pinch and need to save time simply remove the recyclable sleeve and toss the package in the microwave anywhere from 1:30-2 min.

How do I make changes to my account?

You can edit or make changes to your account simply by signing into your account and going to your settings. It’s that simple! Change your address, phone number, billing information & digital wallet.

When do I receive my food? Will I get a notification upon arrival?

We deliver Sunday evenings & Wednesday evenings between the hours of 3:30 pm - 10:30 pm. You will receive a text message when your food has arrived. :)

Do you have gluten free meals? Vegan and vegetarian options?

Absolutely! Our menu has a wide variety of gluten free, vegan and vegetarian items to choose!

Do you have a variety of foods to choose from for people with medical restrictions?

Our mission is to provide you with the healthiest ingredients for a balanced diet. Our meals are not designed for people with special dietary restrictions or food allergies. Please consult your physician or health care provider if you have concerns.

How clean is the food?

When it comes to the health of our family, friends & clients we take no shortcuts. We believe that food is meant to be grown and nurtured. Our scratch kitchen is stocked with non-GMO, organic produce, grains and spices free of preservatives, chemicals and fillers. All of our proteins are antibiotic & hormone free and humanely raised. We take great pride in a menu that caters to nearly every food preference with a variety of gluten-free, paleo, vegetarian and vegan offerings.

How long does the food last?

All of our food is free of preservatives and is at your doorstep within a couple hours of being prepared. We suggest eating our food within 4 days and our snack balls up to 1 week!

Do you serve frozen meals?

We do not! Our meals are fully cooked and delivered to your doorstep 2 times a week. If you wish to freeze them go ahead!

How do I sign up & get started?

Visit our website www.Idealmeals.com and sign up!

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